One of the most important things to get right is how we want to moderate this space to encourage the maximum amount of user engagement, and minimise the amount of threatening, hounding, insults and ad-hom attacks that became so much a part of the previous boards.
- No insulting posts
- No ad-hom attacks
- No hounding other posters
- If you don’t feel like a topic is important then don’t engage with it
- Don’t impugn motives or call other posters trolls. There is a flagging system here that can bring posts to the attention of the moderators.
- I think that there should be a small team of moderators that can grow over time as the need arises.
- I also think that all moderator decisions should be made publically - no Pinochet (or should I now say Portland style) disappearing people without explanation, warning or justification.
- Moderator decisions should be able to point back directly to a broken rule
- Rules should be prominently displayed or pinned and easily referable.
- There is an in-built “trust-system” on this platform, where users who are active and have been around for a while get more power and capability in the system to flag or possibly even moderate posts. They don’t trump the moderators though, and a person can lose “trust” if they have been themselves been warned or silenced by the moderators for bad behaviour. This feels a little weird to start with, but apparently has been working well in other forums (fora?). You can read about it at this link.
Any other thoughts about moderating? Please post thoughts to this thread - looking forward to any and all responses!